Grosvenor House
London, Greater London
Grosvenor House is a hotel located in London.
Frequented by royalty, celebrities and business leaders since its opening in 1929, the historic Grosvenor House became a JW Marriott Hotel in September 2008 at the culmination of its restoration. However, our Marriott hotel's London accommodations still continue its time-honoured tradition of the exceptional style, service and facilities expected from 5-star hotels in London.
Set in Mayfair near museums and landmarks, grand department stores, West End theatres and businesses, our 5-star hotel's London location boasts quick access to top area dining, shopping & attractions. With its stately forecourt graced by its original Lutyens wrought-iron gates, striking hotel reception and intimate library, our five-star hotel's London guests are introduced to the approachable elegance that extends throughout richly appointed guest rooms, palatial suites and executive-level rooms to lavish public spaces, including our extensive fitness suite.
Discover one of the most luxurious five-star hotels in London-Grosvenor House.
Local dining options close to Grosvenor House include The Mayfair Chippy, Mercato Mayfair, The Grill, and Jean-georges.
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Grosvenor House reviews
Rated 8 out of 10 with 16 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Sat 01 Jan 2011 rated 10 out of 10.
Nice rooms and bathroom and the bed was very comfortable to sleep in. Was very nice and the location was great. Very happy with the hotel.
Positives: Upscale, great staff, and great location. Very nice rooms.
Negatives: Nothing - was a great experience.
Reviewer: Not provided on Sat 30 Oct 2010 rated 10 out of 10.
The Grosvesnor House was a fabulous hotel. Very luxurious. the room was spacious. The bathroom was amazing and the bed was very comfortable. We had plenty of closet space. The staff was very nice and helpful. The lobby was very attractive and we enjoyed the bar and room service, although both were somewhat expensive.
Positives: Historic, but modern amenities; could open the windows and get fresh air; beautiful bath.
Negatives: Could have had less expensive food options; could have been closer to Soho, Covent Garden.
Reviewer: Not provided on Sat 02 Oct 2010 rated 5 out of 10.
It's nice hotel and good location but they have bad staff they don't care about the costumer
Positives: It has very nice lobby.
Negatives: The staff wasn't helpful.
Reviewer: Not provided on Sun 29 Aug 2010 rated 9 out of 10.
This is a great hotel to stay in. Service was good and the people polite. The only downside was no wifi in the room. For a 5 star hotel, Ii don't think its acceptable...
Positives: Location was great.
Negatives: No wifi in hotel rooms, its 2010!!
Reviewer: Not provided on Mon 16 Aug 2010 rated 5 out of 10.
The Grosvenor House Hotel is a modern grand old hotel with outrageously expensive eating spaces, internet access, and no coffee maker or frig in the room.
Positives: Very helpful staff.
Negatives: Very expensive internet access which is free elsewhere.
Reviewer: Not provided on Tue 06 Jul 2010 rated 9 out of 10.
Really enjoyed the stay. Room was comfortable and attractively decorated (although bed was beginning to show some wear), staff was excellent, restaurants (cafe, tea room, and full-service) appealed to variety of dining needs and levels.
Positives: Loved the room and price. Location was safe, near Hyde Park and Underground.
Negatives: Cost of broadband was too high.
Reviewer: Not provided on Tue 25 May 2010 rated 6 out of 10.
A couple of poor communications from the staff (didn't phone when room was ready when they had said they would, accidentally wrote down the room number on our card so we went to an occupied room), however, their recovery was top class. Straight away (with no need to escalate to a manager) upgrade to a suite!
Positives: Tremendous upgrade policy.
Negatives: Poor communication between staff.
Reviewer: Not provided on Tue 11 May 2010 rated 9 out of 10.
Overall our stay was nice. They seem to nickel and dime you for everything they can. Internet is 20 GBP a day! They also wanted a 100 GBP/night deposit. I knew they needed a credit card a check-in, but it would have been nice to know they wanted this much credit available.
Positives: Afternoon tea.
Negatives: Nickel and dime for everything.
Reviewer: Not provided on Mon 19 Apr 2010 rated 10 out of 10.
Very clean and friendly. The entire staff was very helpful. The food, which we did not eat was way over priced. $50 for breakfast, just plain regular eats, nothing special. Beer, tea and coffee very expensive. Many places in the area to get a great deal on eating. Great area, right outside Hyde Park. Very safe.
Positives: The white sheets and towels.
Negatives: The food prices.
Reviewer: Not provided on Sat 20 Feb 2010 rated 10 out of 10.
Quiet, clean, great bath tub.
Positives: The bathrooms and location.
Negatives: Lounge food, price of movies and lack of internet.
Reviewer: Not provided on Mon 08 Feb 2010 rated 9 out of 10.
Wonderful Hotel, great decor and great location.
Positives: Ambiance.
Negatives: Nothing.
Reviewer: Not provided on Wed 20 Jan 2010 rated 9 out of 10.
I was very happy with my stay.
Positives: Rooms were very comfortable and location was excellent. Staff was great as well.
Negatives: Everything was good and met or exceeded my expectations.
Reviewer: Not provided on Thu 07 Jan 2010 rated 7 out of 10.
Very classy and expensive hotel. Hotel staff did not know English enough to be understood, so I never knew I had to call room service to get a simple cup of tea.
Positives: Close to the tube, Hyde Park and major roads.
Negatives: Address given doesn't send you to the correct entrance on Park Street and GPS sends you to another street.
Reviewer: Not provided on Sat 19 Dec 2009 rated 8 out of 10.
Perfect biz hotel for the price if doing biz in Mayfair.
Positives: Good location, clean.
Negatives: Untrendy.
Reviewer: Not provided on Mon 16 Nov 2009 rated 9 out of 10.
Very nice. Classic hotel with a terrible exercise facility, but everything else was great...
Positives: The bed was amazing.
Negatives: The gym was terrible.
Reviewer: Not provided on Thu 24 Sep 2009 rated 10 out of 10.
It was fabulous, the room, the service were awesome. The rose tea was lovely.
Positives: Everything.
Negatives: nothing.
Amenities
24-hour front desk. 24-hour room service. ATM/Cash machine. Accessible facilities. Accessible parking. Baby sitting. Barber shop. Beauty shop/salon. Boarding pass print-out available. Bookstore. Buffet breakfast. Business center. Business services. Car rental desk. Check cashing policy. Cocktail lounge. Cocktail lounge with entertainment. Cocktail lounge with light fare. Coffee shop. Complimentary coffee in lobby. Complimentary in-room coffee or tea. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Concierge desk. Concierge floor. Continental breakfast. Currency exchange. Direct dial telephone. Drugstore/pharmacy. Dry cleaning. Efolio available to company. Elevators. Executive floor. Exercise gym. Express check-out. Florist. Food and beverage outlets. Front desk. Full american breakfast. Full service housekeeping. Hair dryer. Hairdresser/barber. Health club. High speed internet access. High speed wireless. Housekeeping - daily. Ice machine. Interior corridors. Ironing board. Laundry/Valet service. Limousine service. Lounges/bars. Meeting rooms. Motorcycle parking. Non-smoking rooms (generic). On-Site parking. Onsite laundry. Parking. Public area air conditioned. Restaurant. Room service. Room service - full menu. Safe deposit box. Security. Spa. Tennis court. Translation services. Travel agency. Turndown service. Valet cleaning. Valet parking. Valet same day dry cleaning. Wakeup service. Wedding services. Wireless internet connection in public areas.
Location details / directions
London/heathrow (LHR) 18.00 Km E. London/gatwick (LGW) 32.00 Km N. London/stansted (STN) 40.00 Km SW. London/city Airport (LCY) 12.00 Km W. London/luton (LTN) 31.00 Km S.
Any prices displayed for Grosvenor House should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.