London Marriott Hotel Grosvenor Square

Reviewer: Not provided on Thu 03 Dec 2009 rated 8 out of 10.

Nice place with good but quite small standard rooms. It is not a 5-star property though, as Priceline claimed it was. Good location.

Positives: Great location..

Negatives: Very nice but not 5-star as claimed by Priceline!!

Reviewer: Not provided on Fri 16 Oct 2009 rated 8 out of 10.

Very well placed hotel. Nice renovation has modernized it. Amenities are of high standard.

Positives: Great location.

Negatives: Room was not serviced till 4:30 pm.

Reviewer: Not provided on Sun 20 Jan 2008 rated 1 out of 10.

The worst 'nights sleep' that I have had the misfortune to suffer. The worst hotel bed in the world.

Positives: Location.

Negatives: Layout, noise, room design and beds.

Reviewer: Not provided on Mon 19 Nov 2007 rated 6 out of 10.

The hotel has a great location and a friendly staff. The failure of their internet service provider was, however, a severe inconvenience as I was depending on it for a series of meetings. This also affected two of my business colleagues making this an expensive mistake. "the cobalt" was a good place to meet but the service was mediocre and obscenely expensive even considering the location, the falling dollar, etc.

Positives: The check in staff was very helpful and allowed us to have our room earlier than most hotels.

Negatives: The wireless internet did not function. I had a good connection to the wireless but only intermittent service.

Reviewer: Not provided on Thu 19 Apr 2007 rated 6 out of 10.

Excellent location for shopping in London! However, the standard size room I stayed in had high end drapery and bedding but the room was incredibly small even by London standard. The bathroom is so small that one can hardly turn.

Positives: Excellent location for shopping.

Negatives: The standard room I stayed in was incredibly small even by London standard.

Reviewer: Not provided on Thu 05 Apr 2007 rated 3 out of 10.

The hotel is ok apart from that the noise the water tank was making - it drove me mad to the point I had to complain even at 4 in the morning. Decor is quite outdated - hotel a bit old in general and not spacious at all so I definitely wouldn't recommend to families. Equipments in the gym not all working. Disappointed - expected a bit more for a Marriott, probably the worse one I ever stayed.

Positives: Very good location, quiet yet only a few minute from oxford street.

Negatives: Hotel a bit old. Stayed at the top floor and the water tank repeatedly.

Reviewer: Not provided on Sat 31 Mar 2007 rated 10 out of 10.

We were more than pleased. We were greeted by numerous staff, our rooms were large and very clean. Bathroom clean, large, good towels and robes. We had two queen beds with new mattresses more comfortable than home.

Positives: Location, clean, fabulous staff.

Negatives: Nothing.

Reviewer: Not provided on Fri 30 Mar 2007 rated 8 out of 10.

This place is terrific, but be sure to request bed type and smoking preference. I neglected to do so and was stuck with a tiny, tiny, tiny smoking room with a courtyard view. It would have barely been adequate for one person, but there was no way two people with luggage could fit in this room. One always had to sit on the bed for the other to move around. The bathroom was nice, but again, so small two people couldn't even walk into it at the same time. Room service prices were outrageous, but with this location, coffee and meals were mere steps away. I'd stay here again without a doubt if given a bigger room.

Positives: Location, location, location.

Negatives: Tiny room.

Reviewer: Not provided on Thu 22 Mar 2007 rated 4 out of 10.

Good location but rather tired overall.

Positives: Location.

Negatives: Needs updating.

Reviewer: Not provided on Fri 02 Mar 2007 rated 10 out of 10.

Wonderful hotel. Very comfortable bed! Beautifully decorated with nice amenities.

Positives: Location, hotel staff and quality of room especially the bed.

Negatives: Nothing to report!

Reviewer: Not provided on Mon 26 Feb 2007 rated 10 out of 10.

Hotel was great. Very quiet and peaceful location, but close to many attractions.

Positives: Nice big bed.

Negatives: Nothing.

Reviewer: Not provided on Wed 21 Feb 2007 rated 9 out of 10.

The Marriott Governor Square hotel is situated within short walking distance to London Underground, high street shopping, restaurants. Business travelers will find the usual comfort expected from a Marriott and the location to be quiet - perfect for relaxing after a hard day of work. Tourists and romantics seeking a hotel with ambiance of bygone eras should look elsewhere.

Positives: Convenient and quiet location suited for relaxing after a long hard day but close to transport and food.

Negatives: The gym needs renovation as equipment did not work or was outdated. HVAC unit in room was noisy.

Reviewer: Not provided on Tue 05 Dec 2006 rated 9 out of 10.

Good location, great beds, friendly staff. Would recommend to others and be happy to stay there again.

Positives: Very comfortable beds.

Negatives: Non-opening windows.

Reviewer: Not provided on Mon 04 Dec 2006 rated 10 out of 10.

Gorgeous hotel - definitely four star quality. Did not dine there, but the staff was fantastic, the rooms very clean and beautifully presented, and the location was superb!

Positives: Beautiful, fabulous location and exceptional staff.

Negatives: Small lobby and common area.

Reviewer: Not provided on Sat 25 Nov 2006 rated 10 out of 10.

This hotel is very has tasteful, modern furnishings. Wireless internet is provided in the rooms, but it is expensive (20 pounds for 24 hours). A business center is on the ground floor. I had a room overlooking Grosvenor Square, which was fantastic. Overall, this was a fantastic place, and I highly recommend it.

Positives: Location on Grosvenor Square is excellent, rooms are very well-appointed.

Negatives: Wireless internet is very expensive.

Reviewer: Not provided on Fri 15 Sep 2006 rated 10 out of 10.

Fabulous location. Excellent service. Rooms clean with great service. Would recommend it in a heartbeat and would love to stay there again

Positives: Staff was friendly and efficient and organized No delays with check in or out. paper work ready. Rooms clean and quiet. Decor perfect. Food in restaurant

Negatives: N/A

Reviewer: Not provided on Tue 30 May 2006 rated 10 out of 10.

The bed was so comfortable! The location convenient to the tube station. I felt extremely safe because the American Embassy was close by the hotel. The Grosvenor area was beautiful with some of the best shopping available with in walking distance.

Positives: This hotel was exceptional. I felt safe because it was next to the American Embassy. It was very convenient to the tube station.

Negatives: The hotel would be better served by offering free LD and Internet services to customers.